Frequently Asked Questions
Everything you need to know about buying, selling, and shipping with EZPAWN.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure payments through PayPal.
How do you verify the quality of your products?
Every item listed goes through a rigorous multi-point inspection process by our expert appraisers to ensure authenticity and operational functionality before it is listed for sale.
What is your return policy?
We offer a 30-day return policy on most items. Products must be returned in their original condition with all included accessories and packaging.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the continental United States.
Do you offer warranties on electronics and jewelry?
Yes, many of our items are eligible for an optional extended service plan at checkout, providing additional protection beyond our standard 30-day return window.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.